ThinkMarkets Customer Reviews

I've been trading with ThinkMarkets for several years now and have consistently been impressed by their professionalism, patience, and expertise. I want to extend my gratitude to the South African team, especially Oliver, Rivash, and Bilaal! Their tight spreads and responsive trade execution have been outstanding. The charting tools are excellent, and their collaboration with Trading View is sure to boost their reputation as a leading broker. I do have a couple of suggestions: - It would be beneficial if withdrawals were deducted from the balance immediately rather than after an hour or two. - I've noticed some platform instability during major announcements, which has occasionally prevented me from opening or closing positions at desired levels, even with a stop loss in place. Nevertheless, I wholeheartedly recommend ThinkMarkets and will continue to support them in the future!

Exceptional Experience with ThinkMarkets! Wow, where do I begin? ThinkMarkets has completely transformed my trading journey! I've tried several brokers in the past, but none have matched the exceptional service and overall experience I've found here. To start, the platform is as smooth as silk! It's incredibly user-friendly, and even someone like me, who's not the most tech-savvy, found it easy to navigate. Their mobile app is a game-changer too—effortless trading on the move, without a single hiccup. Now, about those spreads—simply amazing. They're incredibly tight, making it feel like they genuinely want you to succeed. The execution speed is phenomenal as well—no delays or unnecessary hassle, just consistent, reliable performance every time. What truly impressed me, though, was their customer support. The team is outstanding! I had a few queries regarding some trades, and they resolved them faster than you can say "profit!" They're courteous, professional, and genuinely delightful. It's clear they truly care about their clients. And let's not overlook their educational resources. The webinars and market insights are the cherry on top. I've gained more knowledge in the past few months with ThinkMarkets than I ever imagined possible. If you're unsure about which broker to choose, take my word for it—ThinkMarkets is the way to go. They've absolutely nailed it! Kudos to the team—keep up the fantastic work!

I'm really pleased with my decision to join ThinkMarkets. My previous broker was frustratingly slow with withdrawals and had poor spreads and funding options. In contrast, ThinkMarkets offers excellent spreads, and the withdrawal process is incredibly quick and hassle-free. I'm genuinely thankful for this improved experience!

Positive Encounter, Seamless Transactions, Reliable Firm... I had a fantastic experience with this company. The process of depositing and withdrawing funds was incredibly straightforward and hassle-free. It's refreshing to deal with a firm that you can trust completely.

Effortless deposit and withdrawal process. However, my trading activities are somewhat restricted due to the spread on instruments like the SPX500. The spread is quite large, which poses a challenge for scalpers like me.

I appreciate the wide range of options and diverse features available on this platform. However, there are a few aspects that could be improved. Firstly, it's disappointing that the platform isn't compatible with Apple Mac. Additionally, the lack of a comprehensive user manual makes it challenging to fully understand all the functionalities. I've also noticed that the quotes often differ from those on other sites like Bloomberg, which can be confusing. Lastly, about six months ago, I experienced significant slippage, which was quite frustrating.

The app's performance is frustratingly slow, often taking a full 10 seconds and several attempts just to execute a trade. I’ve noticed that it tends to adjust the opening price higher, yet doesn't reflect changes when the market moves unfavorably. As someone who typically holds positions for longer periods, I find it disappointing that this platform isn't suitable for scalping. I’ve confirmed that my internet connection isn’t the problem, as I’m using a stable home network.

Mariana was the expert who finally resolved an issue that had been ongoing for four days. Despite efforts from Microsoft Tech Engineers, multiple software reloads, and hardware updates, nothing seemed to work. We tried every possible solution for hours each day, but it was Mariana's guidance that ultimately fixed the problem. Her expertise was truly impressive. Thank you so much!

I had a fantastic experience with ThinkMarkets, thanks to Samuel from their support team. As a newcomer to trading, I was grateful for his clear explanations of the platform and trading terminology. His expertise and friendly demeanor made a significant impression on me. The customer service at ThinkMarkets is truly exceptional, standing out from what I've encountered elsewhere. I'm excited about transitioning to a live account with them. Samuel made me feel valued, not just like another client. In contrast, other companies seemed to lose interest once they realized I was only using a demo account, offering minimal support and guidance.

Overall, I'm quite impressed, although the update process could be simplified at times. Other than that, everything functions flawlessly!