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ThinkMarkets Broker Review

Discover ThinkMarkets, a leading online broker offering innovative trading solutions with access to forex, CFDs, and cryptocurrencies. Ideal for both retail and professional traders.

Updated: 2 April 2025
Overall rating
4.4 of 5
Minimum deposit
0
Tradable instruments
Forex, Commodities, CFD Shares, Indices, CFD Shares, Cryptocurrencies, CFD ETFs, Cryptocurrencies
Regulation
ASIC, CySEC, FCA, FSCA, FSA, NZFMA, JFSA, CIMA, DFSA, FSC
Overview Users reviews
Marina Panasenko
Edited by
Marina Panasenko
Table of Content

Company Introduction

ThinkMarkets has emerged in 2010 as a very client-friendly online brokerage firm globally operating from Melbourne, Australia. It also has branch offices in London and Dubai. ThinkMarkets is renowned for offering some of the finest trading solutions in the business, from accessibility to the account to the trading of various assets from forex, CFDs, and cryptocurrencies. It offers solutions both for retail and professional traders, having advanced trading platforms and delivering very competitive rates.

Pros and Cons

Pros

  • Extensive Range of Investments: Offers a substantial range of tradeable symbols, notably 4,000
  • Advanced Trading Platforms: Provides both MetaTrader 4 and MetaTrader 5, alongside a proprietary platform
  • Education and Resources: Availability of both beginner and advanced educational videos enhances learning opportunities

Cons

  • Average Fees: Commissions and fees are rated as average, which might not appeal to cost-sensitive traders
  • Limited Forex Pairs

Security Concerns

ThinkMarkets has high regulatory oversight from:

  • The Financial Conduct Authority in the UK
  • The Australian Securities and Investments Commission (ASIC)
  • The Financial Sector Conduct Authority in South Africa

Client monies are maintained in separate accounts in high street banks with all forms of protection for clients, including a guarantee, negative balance protection, and ensuring a totally secure environment through trading.

Type of Instruments

More than 1,200 varieties of tradable financial instruments are available from ThinkMarkets:

  • Forex: Major, minor, and exotic currency pairs
  • Commodities: Gold, silver, crude oil, and agricultural products
  • Stock Indices: Global indices like the S&P 500, NASDAQ, and DAX
  • Shares: CFDs on global equities
  • Cryptocurrencies: Well-renowned cryptocurrencies like Bitcoin, Ethereum, and Ripple.

Account Options

Fees and Commissions

The pricing for ThinkMarkets is clear and transparent:

  • Trading Fees: ThinkZero accounts will trade from 0.0 pips, and per lot per side $3.50 as commission, whereas Standard Account offers wide spreads and no commission.
  • Non-Trading Fees: No inactivity fees, but withdrawal fees might be applicable based on the payment method.

Trading Platforms

Available tools Forex, Commodities, CFD Shares, Indices, CFD Shares, Cryptocurrencies, CFD ETFs, Cryptocurrencies
Cryptocurrencies BTC, XRP, LTC, ADA, DASH, DOT, ETH, SOL, XLM, XMR
CFD Forex: 42 Indices: 18 Metals:7 Energy:3 ETFs: 357 Stocks: 2900 Futures: 6 Cryptocurrency: 22

ThinkMarkets supports various trading platforms for different types of traders:

  • MetaTrader 4 (MT4): The MT4 platform affords some trust over other online trading platforms for trading forex and CFDs, with abilities such as facilitating automated trading.
  • MetaTrader 5 (MT5): An enriched MT4, facilitates more assets like market depth integration.
  • ThinkTrader: This platform is exclusive to ThinkMarkets and boasts intuitivity, advanced charting tools, and mobile trade capabilities.

Customer Support

The customer support offered by ThinkMarkets is multilingual:

  • Live Chat: Support through direct enquiry.
  • Email Support: Normally responds within 24 hours.
  • Phone Support: Telephone numbers dedicated to areas where businesses are operated across the world.

The support operates 24 hours/week in accordance with the operational hours built in different areas.

Setting up an Account

Opening a ThinkMarkets account requires the following:

  • The completion of an online application with personal and financial details.
  • Submission of necessary documents for proof of identity and address.
  • Cash deposits via available payment options.

Deposits and Withdrawals

Through various options, ThinkMarkets enables deposits and withdrawals, such as:

  • Payment Methods: Money transfers through bank advisors, payment cards or net wallets like Skrill or Neteller, and any regional payment solutions.
  • Period: Presently, cash deposits are processed in real-time while withdrawals take 1-3 business days.
  • Commission: No fees for deposits; withdrawals depend on the withdrawal method used.

FAQ

Does ThinkMarkets have regulations as a broker?

Yes, FCA, ASIC, and FSCA regulate ThinkMarkets, resulting in a safe trading environment.

What are the types of trading platforms available from ThinkMarkets?

ThinkMarkets offers MetaTrader 4, MetaTrader 5, and a platform created by them called ThinkTrader.

How much is the minimum deposit required to open an account?

An account can be opened by just investing $0 in a Standard account and $500 in ThinkZero accounts.

How much leverage does one avail?

ThinkMarkets has leverage of up to 1:500, depending on the asset class and the location.

Users reviews

Mark Putzier

I've been trading with ThinkMarkets for several years now and have consistently been impressed by their professionalism, patience, and expertise. I want to extend my gratitude to the South African team, especially Oliver, Rivash, and Bilaal! Their tight spreads and responsive trade execution have been outstanding. The charting tools are excellent, and their collaboration with Trading View is sure to boost their reputation as a leading broker. I do have a couple of suggestions: - It would be beneficial if withdrawals were deducted from the balance immediately rather than after an hour or two. - I've noticed some platform instability during major announcements, which has occasionally prevented me from opening or closing positions at desired levels, even with a stop loss in place. Nevertheless, I wholeheartedly recommend ThinkMarkets and will continue to support them in the future!

9 February 2025 Read
Charlie Brown

Exceptional Experience with ThinkMarkets! Wow, where do I begin? ThinkMarkets has completely transformed my trading journey! I've tried several brokers in the past, but none have matched the exceptional service and overall experience I've found here. To start, the platform is as smooth as silk! It's incredibly user-friendly, and even someone like me, who's not the most tech-savvy, found it easy to navigate. Their mobile app is a game-changer too—effortless trading on the move, without a single hiccup. Now, about those spreads—simply amazing. They're incredibly tight, making it feel like they genuinely want you to succeed. The execution speed is phenomenal as well—no delays or unnecessary hassle, just consistent, reliable performance every time. What truly impressed me, though, was their customer support. The team is outstanding! I had a few queries regarding some trades, and they resolved them faster than you can say "profit!" They're courteous, professional, and genuinely delightful. It's clear they truly care about their clients. And let's not overlook their educational resources. The webinars and market insights are the cherry on top. I've gained more knowledge in the past few months with ThinkMarkets than I ever imagined possible. If you're unsure about which broker to choose, take my word for it—ThinkMarkets is the way to go. They've absolutely nailed it! Kudos to the team—keep up the fantastic work!

9 February 2025 Read
Harry Johnson

I'm really pleased with my decision to join ThinkMarkets. My previous broker was frustratingly slow with withdrawals and had poor spreads and funding options. In contrast, ThinkMarkets offers excellent spreads, and the withdrawal process is incredibly quick and hassle-free. I'm genuinely thankful for this improved experience!

9 February 2025 Read
Muhammad Sumair Ahmed

Positive Encounter, Seamless Transactions, Reliable Firm... I had a fantastic experience with this company. The process of depositing and withdrawing funds was incredibly straightforward and hassle-free. It's refreshing to deal with a firm that you can trust completely.

9 February 2025 Read
Marien Van Den Boom

Effortless deposit and withdrawal process. However, my trading activities are somewhat restricted due to the spread on instruments like the SPX500. The spread is quite large, which poses a challenge for scalpers like me.

8 February 2025 Read
R. Hendriks

I appreciate the wide range of options and diverse features available on this platform. However, there are a few aspects that could be improved. Firstly, it's disappointing that the platform isn't compatible with Apple Mac. Additionally, the lack of a comprehensive user manual makes it challenging to fully understand all the functionalities. I've also noticed that the quotes often differ from those on other sites like Bloomberg, which can be confusing. Lastly, about six months ago, I experienced significant slippage, which was quite frustrating.

6 February 2025 Read
Jessica M

The app's performance is frustratingly slow, often taking a full 10 seconds and several attempts just to execute a trade. I’ve noticed that it tends to adjust the opening price higher, yet doesn't reflect changes when the market moves unfavorably. As someone who typically holds positions for longer periods, I find it disappointing that this platform isn't suitable for scalping. I’ve confirmed that my internet connection isn’t the problem, as I’m using a stable home network.

5 February 2025 Read
Vandio Zuccarelli

Mariana was the expert who finally resolved an issue that had been ongoing for four days. Despite efforts from Microsoft Tech Engineers, multiple software reloads, and hardware updates, nothing seemed to work. We tried every possible solution for hours each day, but it was Mariana's guidance that ultimately fixed the problem. Her expertise was truly impressive. Thank you so much!

4 February 2025 Read
Yara Mansour

I had a fantastic experience with ThinkMarkets, thanks to Samuel from their support team. As a newcomer to trading, I was grateful for his clear explanations of the platform and trading terminology. His expertise and friendly demeanor made a significant impression on me. The customer service at ThinkMarkets is truly exceptional, standing out from what I've encountered elsewhere. I'm excited about transitioning to a live account with them. Samuel made me feel valued, not just like another client. In contrast, other companies seemed to lose interest once they realized I was only using a demo account, offering minimal support and guidance.

3 February 2025 Read
Florian Schuster

Overall, I'm quite impressed, although the update process could be simplified at times. Other than that, everything functions flawlessly!

2 February 2025 Read
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