VT Markets Customer Reviews
Discover VT Markets, a leading broker offering competitive spreads, advanced trading platforms, and exceptional customer support for traders worldwide.
After opening a live ECN account, I deposited funds, traded, and withdrew money without encountering any issues. Initially, I had some reservations due to a few unfavorable reviews I came across. However, based on my own experience, I can confidently say that VT Markets is a trustworthy broker with a strong regulatory framework.
Account 9435210 While the trading experience initially seemed promising, I encountered some issues that have left me frustrated. An "audit credit" of $270 was unexpectedly deducted from my account without explanation. Additionally, I initiated withdrawals of $500 and $70, which the system marked as completed, yet I have not received the funds. The customer support has been unresponsive, and it seems my emails are being blocked, preventing me from seeking help. If anyone from their team reads this, please reach out to address my concerns. Your assistance could influence my decision to remove this review. Also, there's a Telegram group promoting this platform and encouraging participation in a poorly managed copy trading scheme, which has resulted in significant losses. I plan to update with the group's name to warn others about this potential scam.
I've been waiting for my $50,000 USC withdrawal to appear in my account for a total of six days now, including the weekend, and it's still not there. I'm starting to worry if this is a scam.
I’ve been dealing with a frustrating situation regarding a withdrawal that has been pending for over a week now. Despite being told that my account manager would reach out to me, I have yet to receive any communication. When I use the chat feature, some representatives assure me that my withdrawal request has been approved and is just being processed. However, when I followed up today, I was informed that it hasn’t been accepted and to wait for my account manager's message. This lack of consistency and communication is incredibly frustrating. I’m sharing my experience here in the hope of finding a resolution before considering further action with regulatory bodies. I trusted the process after being assured my documents were verified, so this situation feels misleading. Overall, it’s been a disappointing experience. For reference, my account number is 11120014, and the withdrawal is still pending.
My account was wiped out because my stop-loss wasn't executed, which makes using a stop-loss pointless if it doesn't work. This broker doesn't seem trustworthy. If they do something to rectify the situation, like offering a refund, I might reconsider my opinion.
My experience with this company has been incredibly frustrating. After VT Markets approved my account for funding and trading, they unexpectedly asked me to submit the same identification and proof of address documents again to process a refund. Despite these documents being previously accepted, they now refuse to return my investment. This situation is both confusing and disappointing. Why ask for verification a second time, only to reject what was originally approved? I've tried multiple times to resolve this with their customer support, but to no avail. If they initially approved my account, they should certainly return my funds. I wouldn't feel comfortable trusting this company with even a small amount, let alone a significant investment.
Title: Disappointing Experience with This Brokerage I recently opened an account with this brokerage to evaluate their platform, and my experience has been quite disappointing. Initially, I placed a trade to test the waters, only to discover unexpected fees that were not disclosed on their website. When I reached out to their customer service team for clarification, I found their support lacking; they couldn't adequately explain the source of these additional charges. Despite their claims, there are undisclosed commissions on indices and stocks. Furthermore, I am still waiting for a withdrawal I requested several days ago, which has been frustrating. Based on my experience, I cannot recommend this company.
I've been trading with VT Markets for a few months, and my experience has been quite positive. Depositing funds via credit card is incredibly fast, with the balance updating almost instantly. I make it a point to withdraw a portion of my earnings each month using the Euro Instant Bank Transfer option, and I'm consistently impressed by how quickly the funds reach my bank account—always on the same business day.
Account Number 8673712 I received a response from VT Market regarding my earlier feedback, and they mentioned that my account is undergoing KYC verification. I'm curious if this process typically extends beyond a month. What exactly does this verification entail? I've sent several emails without any response, and now this is the explanation I'm given. The customer service experience has been extremely disappointing.
I had a very disappointing experience with this brokerage. After depositing $500 and earning a profit of about $520, I attempted to withdraw my funds. Unfortunately, my withdrawal was inexplicably blocked. Customer support was unhelpful, merely stating that my issue was forwarded to the appropriate department. Despite waiting over ten weeks, I have yet to receive my money. My account details are PRABAKARAN AL with MT4 ID 8677841. This lack of communication and resolution is quite frustrating.
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