What is your country?
Select a country to see available offers and get personalized recommendations

Superforex Customer Reviews

Discover Superforex, a leading global broker offering competitive spreads, diverse trading instruments, and robust platforms for traders seeking reliable market access.

Updated: 3 April 2025
Overall rating
4 of 5
Minimum deposit
1
Tradable instruments
Forex, commodities, Indices, metals, Energy, Cryptocurrency, CFD
Regulation
IFSC
Overview Users reviews
4 of 5
based on 100 reviews
Sort by: Latest Positive Negative
Peter
Icon - 4

SuperForex: A Cautionary Tale Navigating the world of trading is already a challenging endeavor, but dealing with an untrustworthy broker makes the experience even more difficult. It's baffling how this company has been allowed to continue its operations for so long. I feel compelled to warn potential clients to steer clear to avoid unnecessary stress and disappointment. Here's why I feel this way: I participated in the Gold Rush #100 and was required to leave a positive review as part of the conditions. I apologize to anyone I unintentionally misled. After receiving my $100 prize, my account was abruptly wiped out due to a mysterious entity they call the "SYSTEM." Despite my initial skepticism, I ignored the warning signs and decided to invest further with them, hoping for a beneficial partnership. Instead, I found myself caught in a long-running scam, with unexplained losses becoming a regular occurrence. Reaching out to their customer support is an exercise in frustration. The service is unhelpful, and you're left dealing with a confusing and unforgiving "SYSTEM" that seems to act on random whims. Trying to withdraw any earnings is met with a barrage of nonsensical excuses that leave you feeling helpless. It’s as if you’re pleading for what rightfully belongs to you. Persisting with questions about payment delays only results in more unsatisfactory responses. Ultimately, they always seem to have an excuse for every issue they're accused of. I hope my experience serves as a warning. How you choose to proceed with this information is entirely up to you, but I felt it necessary to share my story.

Dauren Karimbayev
Icon - 4

I had an amazing experience winning Gold Rush #116 for the first time without any issues. The excitement was truly incredible. I really appreciate Superforex for organizing this contest.

Zola Peter Sebelebele
Icon - 4

I had a disappointing experience with this broker. I initially deposited 50 ZAR and successfully increased it to 320 ZAR through forex trading. When I attempted to withdraw my funds, they claimed to have processed the withdrawal, deducting 30 ZAR as a fee. However, I only received 90 ZAR in my bank account instead of the expected 290 ZAR. Additionally, while trading NASDAQ and GBP/JPY, my profitable trades suddenly closed on their own just as I was nearing a substantial gain of 100,000 cents. This needs urgent attention, or I will consider reporting this to the FSCA for potentially manipulating the forex market to cause losses deliberately.

Jolade Christian
Icon - 4

Suprforex is an excellent brokerage offering a variety of opportunities that can truly enhance a trader's experience. They provide impressive deposit bonuses, including rewards for signing up and verifying your account, which are incredibly beneficial. Additionally, they organize contests where traders can use risk-free funds to compete for real prizes, making their platform even more appealing. I wholeheartedly recommend them to anyone interested in trading. Personally, I found great joy in participating in their Gold Rush demo contest and was thrilled to be one of the winners. It's a fantastic chance for anyone to leverage these opportunities and succeed in trading. Many thanks to Suprforex for their outstanding services.

neodetrader
Icon - 4

I decided to test this broker's client service by depositing just $1. After turning that into $6 through trading 1.56 lots, I aimed to withdraw $4. Their policy stated that you need to trade 1 lot for every $2 you wish to withdraw. I submitted my withdrawal request, and after 30 minutes, it was approved. However, instead of receiving the $4 I earned, only my initial $1 was returned to my Skrill account. This experience was a wake-up call; had I invested a larger sum and generated significant profits, it seems I would only receive back my original deposit. Essentially, any profits appear to be absorbed by them without consent. My advice is to steer clear of this broker—they clearly have issues to address. For reference, my trading account number is 3235558.

Maged Soliman
Icon - 4

I had an extremely disappointing experience with this broker. After depositing funds and beginning to trade, I was shocked to see the price of crude oil inexplicably drop from $85.9 to $77.8, which resulted in all my positions being stopped out and a complete loss of my investment. Upon checking with other brokers and market news, I found that the price never fell below $85 that day. When I reached out to customer support, their response was not only dismissive but also quite rude. They informed me that a 10% to 20% price discrepancy was possible and even suggested I switch brokers if I wasn't satisfied. In a market with 100x leverage, such a significant difference from the market price is unacceptable. It feels as though they can manipulate prices at will, potentially causing traders to incur losses without justification, and then blame it on liquidity providers. Complaints are met with unprofessional responses like the one I received. My account number is #1537307, and I must advise against using this broker. I have another account with them in a different currency, which I plan to close as soon as possible. Update: They partially restored my initial deposit as a credit in another account, allowing me 30 days to trade without requiring an additional deposit. However, after sharing my honest opinion about them, they retracted the credit, falsely claiming I hadn't used it, which led to further losses on my open positions. I strongly urge others to avoid this broker. There are many reputable options available, and this one has proven to be the worst in my experience.

Murtala Maazu
Icon - 4

The 3000% deposit bonus is a complete scam. Why not inform users upfront that gold and other instruments will be restricted once the bonus is applied? Plus, there's no option to cancel the bonus unless you're willing to risk losing your entire investment.

Likando Mashebe
Icon - 4

Superforex has been my go-to forex broker since I started with them in 2021, and my experience has been nothing short of excellent. Their payment options are straightforward and hassle-free, which makes transactions smooth and convenient. The customer service team is responsive and helpful, always ready to address any concerns I might have. Additionally, the trading conditions are favorable, and the availability of bonuses adds extra value to my trading activities. Overall, I’m really satisfied with the service and support I’ve received from Superforex.

Magdi Abdelhalim
Icon - 4

I recently interacted with SupperForex and felt compelled to share my insights and reservations about this trading platform. They promote a "No Deposit Bonus," but my journey with them suggests it's not as simple as it appears. The "No Deposit Bonus" is supposed to allow trading without any initial deposit. However, my experience revealed that accessing this bonus involves more complexity than advertised. The process lacks transparency, and there might be hidden terms that users should be aware of. Additionally, I faced challenges with their verification process. Although SupperForex claims efficient account verification, my experience was contrary. After opening an account, I was notified that my mobile number was "verified," despite it not being properly confirmed. This raised questions about the platform's dedication to security and proper identity checks. Moreover, the rapid verification of uploaded documents seemed dubious. A thorough verification process is crucial for the safety of both traders and the platform. The seemingly instant document approval made me question the depth of their security measures. To sum up, my experience with SupperForex left me doubtful about their "No Deposit Bonus" and the dependability of their verification processes. It's crucial to be cautious and thoroughly research before engaging financially with this platform. Always review the terms and conditions carefully and be mindful of the risks involved in online trading. Keep in mind that my experience is personal, and others might have different perspectives. It's wise to gather information from multiple sources and perform due diligence before making any financial commitments.

Sifiso Sithole
Icon - 4

I recently had an experience with SuperForex that left me feeling quite frustrated. After winning a $50 bonus, I was excited to start trading. However, I was informed that I needed to trade again to actually benefit from the bonus. Despite following their instructions, all my orders were suddenly closed without any explanation. This situation has left me questioning their management of customer accounts.

Add your review