Orbex Customer Reviews

Orbex is a highly reliable brokerage firm, offering a variety of account options that give you the flexibility to choose spreads and fees that suit your needs. They support traders by providing educational resources available in both Arabic and English, which is a great help. Depositing and withdrawing funds is hassle-free and happens instantly, which is very convenient. The platform's dashboard is equipped with numerous tools, including Trading Central and a wallet feature, and they even allow deposits via USDT, which is fantastic!

Upon signing up, I promptly received a call from their team, encouraging me to invest $200 initially. I began to see some returns, which was exciting, but soon they suggested increasing my investment.

The spreads offered were disappointing. I attempted to initiate a trade today, but it was unsuccessful, even when I reduced the trade size. Unfortunately, there was no support from the company’s help desk, and their response time was extremely poor. Overall, the customer service experience was far from satisfactory.

Their promptness in replying to inquiries is impressive, and the efficiency of their deposit and withdrawal processes is remarkable. The company treats its clients with a high level of professionalism, making it an outstanding choice for trading and investment activities.

Avoid Orbex at all costs! My experience with this broker has been nothing short of frustrating. They consistently add slippage to trades, which is incredibly disappointing. The customer service is equally poor; when I requested a withdrawal, despite their website claiming zero fees for deposits and withdrawals, I was hit with a 60 euro charge! When I reached out to their support team, they refused to reimburse me, citing that I hadn't traded enough. This is both unacceptable and unethical!

This broker has been a huge disappointment. They charge over a 3.2% fee for Visa withdrawals, which is excessive. I strongly advise against trading with them. Additionally, they often claim that this fee is imposed by the bank, but they fail to back up this statement with any official bank documentation. In my experience, this broker is incredibly dishonest, and I would recommend steering clear of these fraudsters.

Exceptional customer support with prompt responses to any inquiries

Yesterday, after a successful trading session where I made a decent profit, I received an email from Orbex accusing me of misusing their platform and manipulating prices. They even confessed to intentionally delaying prices for their clients, which is completely against the law and manipulative behavior in the market! It's high time regulators intervene to prevent such companies from conducting business in the financial markets. A few months back, I traded with them and incurred losses, and they processed my withdrawal swiftly without any problems. However, now that I've gained some profits, they're attempting to deceive me! Avoid Orbex at all costs!

I had a deeply disappointing experience with Orbex, which I believe operates unethically. After successfully depositing and withdrawing funds three times, my fourth deposit of $1,000 led to significant issues. Despite trading normally, when I attempted to withdraw my funds, the process was stalled for four days. Eventually, I received an email claiming I owed them thousands of dollars. Shockingly, they deducted over $1,000 from my account and insisted their decision was final. This behavior is unacceptable, and I strongly advise others to avoid this broker. Communication is poor as they suggest emailing them but fail to respond. I am currently in the process of reporting them to the regulatory authorities in hopes of having their accounts frozen until they return my money. I urge others who have faced similar issues to report this broker as well.

Creating an account was straightforward, the verification process was swift, and the website's design was impressive.