MEX Exchange Customer Reviews

I was genuinely pleased with the level of customer service and expertise in market trends.

Tyson consistently demonstrates exceptional attentiveness, always going above and beyond to ensure quick and efficient processing of deposits and withdrawals. His commitment to providing excellent service truly impresses me.

The customer service is quite attentive and quick to respond. They offer access to all the key markets, which is impressive. However, I would rate them higher if they provided a broader range of historical data and a wider selection of instruments.

This broker has been a huge disappointment. Their website frequently experiences downtime, making it difficult to trade effectively. They only offer MT4 for trading, and their spreads are unreasonably high. The sales team seems poorly informed and often lacks knowledge about their own services. On multiple occasions, I've had winning trades closed prematurely and orders altered without my consent.

Exceptional platform with competitive spreads, minimal fees, and outstanding customer service. Tyson and his team have truly exceeded expectations by providing all the support necessary to create an ideal trading setup for me.

Tyson consistently proves to be dependable, always willing to go above and beyond to resolve any issues. He was instrumental in coordinating with FX Blue when I faced challenges with my account. I would highly recommend MEX to anyone in search of a trustworthy broker.

From the initial account setup to depositing funds, the entire process was incredibly smooth. The support team has been consistently accessible, promptly addressing any inquiries I've had and proactively avoiding any possible complications.

I recently opened accounts with Tyson and his team at Mex Exchange, and I couldn't be happier with the experience. The setup process was incredibly smooth, thanks to Tyson's assistance in getting everything operational without any hassle. When it comes to XAUUSD spreads, they offer the most competitive rates I've come across, and everything is transparent—no surprises here. Overall, I’m giving Mex Exchange a full 5-star rating for their outstanding customer service and top-notch spreads.

Fantastic experience with this platform! Transitioning from cTrader to the MEX MT4 platform has been seamless, and I've been using it for around a month. The user-friendly interface and competitive fees are truly impressive. Having Tyson as my account manager is a significant advantage; he's approachable and communicates exceptionally well. Highly recommend this service—thank you to the team!

I've never experienced such exceptional customer service before. This is the only brokerage where I've received personal phone calls and text messages. Tyson's dedication to customer care is unparalleled. The spreads and trade executions are also top-notch.