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Markets.com Broker Analysis

Explore Markets.com, a top forex and CFD broker since 2008, known for its user-friendly platform, competitive spreads, and diverse financial products. Discover more today!

Updated: 5 April 2025
Overall rating
4.4 of 5
Minimum deposit
100
Tradable instruments
Forex, Shares, Indices, Cryptocurrencies, Commodities, ETFs
Regulation
CySEC, SVG, FSCA
Overview Users reviews
Marina Panasenko
Edited by
Marina Panasenko

Company Overview

Markets.com was established in 2008 and is currently situated in Cyprus. The major impressive aspect of it being that it is one of the most popular foreign exchange and CFD brokers around offering wide possible sets of tradable instruments and innovative trading tools. It is a property of Finalto Limited, the subsidiary of Playtech PLC. It offers services to many clienteles and is listed on the London Stock Exchange, and this broker is accordingly considered a top-tier broker by the majority of authorities. It is known for user-friendly platforms, highly competitive spreads, an extended range of financial products, among others.

Pros and Cons

Pros

  • Markets.com continues to offer a strong proprietary platform with a TradingView-powered charting interface, pro-level technical analysis and custom alerts
  • CFD and spread-betting opportunities are available on multiple asset classes including forex, stocks, ETFs, bonds and indices
  • Traders can access the MT4 and MT5 software, which offer dozens of technical tools and a huge online community for scripts, bots and custom tools

Cons

  • Unlike some top competitors like XM, customer support is not available on the weekend
  • The single retail account option doesn't offer traders any choice of trading conditions, or any additional perks for active trading
  • There are no auto or copy trading terminals outside of the MetaTrader platforms, such as DupliTrade

Security

Among the multiple authorities that regulate the broker include the following:

  • Cyprus Securities and Exchange Commission (CySEC).
  • UK Financial Conduct Authority.
  • Australian Securities and Investments Commission (ASIC).
  • British Virgin Islands Financial Services Commission.

Client funds are segregated in separate accounts in top-tier banks, and there also exists negative balance protection to ensure that retail customers are not at risk of losing more than they have deposited.

Tradable Instruments

Markets.com provides consumers with access to multiple products:

  • Currency pairs account for over 60; they include major, minor, and exotic pairs.
  • Equities: Tradable CFDs in global equities, which are picked up from principal exchanges like NASDAQ and LSE.
  • Indices: Examples of these are popular S&P 500, FTSE 100, and DAX.
  • Commodities: It covers the chest of precious metals from gold to silver, including oil and agricultural products.
  • Cryptocurrencies: CFDs on leading cryptocurrencies such as Bitcoin, Ethereum, Ripple, and more.
  • ETFs and Bonds: Choose from diverse ETFs and government bonds.

Account Types

Fees and Commissions

The fee structure of Markets.com is very transparent.

  • Trading Fees: Forex trading starts at 0.6 pips and there are no additional commissions on most account types.
  • Non-Trading Fees: There is no cost for deposits, but withdrawal fees apply later in case the required procedure is utilized. Inactivity fee is due from 90 days after the last account activity.

Trading Platforms

Available tools Forex, Shares, Indices, Cryptocurrencies, Commodities, ETFs
Cryptocurrencies ETH, BTC, LTC, BTC Cash, XRP, DASH
CFD Stocks: 265 Forex: 54 Metals: 7 Energy: 4 Commodities: 6 Indices: 27 Cryptocurrency: 23 ETFs: 68 Bonds: 4

Markets.com allows access to its customized trading platforms.

  • Marketsx: A proprietary platform with a mixture of fantastic features provides advanced analytics and charting tools. It has been enabled to provide users with the most relevant news feeds.
  • MarketsI: A platform structured to facilitate investments in the context of data like ETFs and bond sales.
  • MetaTrader 4 and MetaTrader 5: Standard thematic platform for all professional clients.

All can be accessed on web browsers, desktops, and mobile phones.

Customer Support

Multilingual customer support services are available from Markets.com.

  • Live Chat: They are always ready to respond, especially via their website, where they have a 24/5 service currently.
  • E-mail support: Responses can be provided in less than 24 hours from the reported incidence by clients.
  • Phone support: It also provides a phone number by region dedicated to serving clients from around the globe specifically.

Account Opening

Accounts are opened as follows with Markets.com:

  • Filling out an online application with personal details and financial information.
  • Attachment of identification and proof of address documents.
  • Depositing of funds via options available.

Deposits and Withdrawals

Markets.com has the widest payment and withdrawal options for users:

  • Payment systems include Bank Transfers, credit/debit cards, Skrill, Neteller, and PayPal.
  • Deposits occur immediately on most methods; withdrawal may take 1–3 business days.
  • No charges will be imposed on deposits; withdrawal charges shall be dependent on the payment method.

FAQ

Is Markets.com a regulated broker?

Yes, CySEC, FCA, ASIC, and FSC regulate Markets.com and keep it internationally compliant.

What trading platforms are offered?

Markets.com has brought forth Marketsx, MarketsI, along with MetaTrader 4 and MetaTrader 5.

What is the minimum deposit needed to start an account?

For most account types, the required minimum deposit is $100.

What is the peak leverage offered?

Leverage goes as high as 1:30 for retail clients; however, professional customers can, depending upon the jurisdiction and asset class, gain access to greater leverage possibilities.

Users reviews

Said

Markets.com stands out as a dependable and intuitive broker, offering top-notch trading resources and customer support. My account manager, Louis Wilkinson, has been exceptional—he's well-informed, quick to respond, and consistently provides insightful advice. I strongly suggest this platform to anyone eager to trade with assurance!

9 February 2025 Read
Abdurrahman Peter Lauridsen

I recently interacted with their customer support team, and I must say, they were incredibly friendly and attentive to my requirements.

9 February 2025 Read
Kylie Kleinhans

I've been receiving numerous calls from your team, despite my previous attempts to close my accounts and express my lack of interest. Yet, the persistent contact continues, which is quite frustrating.

9 February 2025 Read
GG

Title: Frustrating Experience with This Broker I've had an extremely disappointing experience with this broker. It's been over two weeks, and I'm still waiting for my funds to be returned. It feels like my money has been taken without any resolution in sight. I've reached out to them daily, only to receive the same generic response: "We apologize for the delay. Our team has been notified, and we're waiting for an update. We'll contact you as soon as possible." This is truly frustrating. I'm seriously considering legal action. I strongly advise others to steer clear of this service.

8 February 2025 Read
peter

Remarkable support, even during late hours. Kudos to Markets.com for their exceptional service!

6 February 2025 Read
Lynda Lucas

I want to express my gratitude to Shahrul for his patience and support in helping me navigate the unnecessarily complex withdrawal form. Thanks to his guidance, I was able to complete it successfully. He truly deserves a five-star rating for his assistance!

5 February 2025 Read
R Z

I recently funded my account on markets.com and received a call from Lewis Wilkinson. Our conversation covered various trading strategies, and I found him to be both approachable and well-informed. He ensured I was aware of all the important details related to trading. Definitely a 5-star experience.

4 February 2025 Read
Kaiden Hayes

Markets.com SA stands out as an exceptional brokerage service. Alexander consistently provides valuable assistance, regardless of the problem at hand. Their customer support team excels in addressing any concerns, though issues are rare. Overall, it's a reliable broker that I highly recommend.

3 February 2025 Read
Kasun Madumalka

This platform is incredibly user-friendly and straightforward to navigate! I've never encountered such exceptional service anywhere else. The live chat responses are impressively quick, often within just 10 seconds. What's even more impressive is their willingness to call and provide professional explanations if you have any issues or inquiries. I must commend Ahmad Razavi for his outstanding management skills—he truly excels in his role!

2 February 2025 Read
Joshua Collins

I must say, this is by far the most impressive brokerage I've ever dealt with. Alex consistently goes above and beyond to assist with any needs that arise. I truly appreciate the timely responses and valuable insights he provides. It's hard to envision a better experience.

31 January 2025 Read
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