Eightcap Customer Reviews

I reached out to the live chat for assistance and was pleasantly surprised by the swift response. Daniel M. was the representative who helped me, and I was genuinely impressed to be interacting with an actual person. It was a really positive experience!

The spreads on indices were disappointingly high, and almost immediately after registering, I began receiving numerous scam calls on the phone number I provided during sign-up. This can't just be a coincidence. I'll be reaching out via email to request the deletion of all my personal data and to close my account as soon as possible. This experience is far from what I expected as a potential client looking to invest significant funds with your brokerage.

The service provided was excellent.

I appreciate the competitive spreads, though they can be a bit challenging during the daily open and close. Compared to other brokers I've worked with, the slippage here is significantly lower, which is a huge plus. The support team is outstanding, especially in assisting me with managing my clients as an Introducing Broker.

This group continues to provide questionable proprietary trading firms with accounts on the DX Trade platform, effectively making them complicit in fraudulent activities. Every prop firm utilizing 8cap accounts has proven to be a scam.

Excellent Brokerage Service, This brokerage is top-notch. They respond promptly and are always ready to assist whenever I have inquiries. I wouldn't consider any other firm, and I wholeheartedly suggest them to everyone. Their quick responses to all issues are impressive, and they are consistently enhancing their services to remain at the forefront of the industry. Thank you, team, for your outstanding work!

I've been trading with Eightcap for quite some time now, and they've consistently provided an exceptional experience. The platform is user-friendly, trades execute swiftly, and the customer support is outstanding. I wholeheartedly recommend them!

I've been using Eightcap for a while now, and I've been impressed with their quick deposit process, competitive spreads, and reliable customer support. Plus, they are a regulated broker, which adds peace of mind. I want to give a special shoutout to Svetoslav Krustev, the support agent who has been assisting me. Working with him has been a fantastic experience. He's always prompt in responding, keeps me updated, and answers all my questions with great clarity and patience. His professionalism and meticulous approach made everything seamless and worry-free. Whether I had queries or needed help with setting up MetaTrader on my computer, he went out of his way to ensure everything was just right. Thanks to Svetoslav's exceptional support, my experience with Eightcap has been smooth and enjoyable. I highly recommend them.

I was impressed with how quickly my account was verified—less than a day! The support team was incredibly helpful throughout the process. I would definitely suggest this broker to others.

Initially, I came across numerous online discussions suggesting that Eightcap faced issues with spreads, slippage, and withdrawals. However, having traded with them for almost two months now, I can confidently say that my experience has been quite the opposite. Eightcap has proven to be a trustworthy broker. Gabby, the customer service representative I interacted with, was exceptionally professional and attentive, addressing all my inquiries with great care. Over these two months, I’ve successfully made more than five withdrawals, each processed seamlessly. For those looking to expedite their withdrawals, I recommend submitting requests between 8 AM and 10 AM from Monday to Friday, as funds typically reach your account by 4 PM on the same day. Withdrawals made over the weekend are processed by Monday afternoon. In terms of spreads and slippage, I've found them to be well within the acceptable range, often surpassing the performance of other brokers. There's been no misleading information in my dealings with them. One area for improvement would be accelerating the withdrawal process to enhance customer satisfaction further. Overall, I'm grateful for the service Eightcap provides.